HELP WANTED – Salvation Army Saratoga Springs

HELP WANTED – Salvation Army Saratoga Springs

NOW HIRING—Homeless and Housing Specialist

This position will be responsible for the housing related social services ministry for the Saratoga Springs Corps. This will include; outreach, homeless prevention, supportive case management/casework, and Health Home Care Management case load of eligible individuals struggling with housing insecurity. The individual must meet care management 3 (high acuity) state requirements and provide outreach and enrollment services to individuals presumed to meet eligibility requirements of New York State’s Health Home program. This part of the responsibility includes gathering assessments and enter documentation that confirms eligibility and identifies areas requiring supportive services.  They work with the individual and other service providers to create a comprehensive Plan of Health Care, identify additional service providers as necessary, and coordinate the continuing involvement of families and service providers in the execution of the plan.

Additional individuals to be served will be identified through street outreach efforts in team setting to local schools, motels, and hotels and connect with individuals in need as they come to the corps emergency services programs. This client base will meet the HUD definition of homeless. The Housing Specialist will conduct the required Coordinated Entry and HMIS intake process. Once intake has been completed, the position will work with individuals to work toward housing stability.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Duties center around two major areas; Health Home Care Management and Homeless Outreach/Prevention.
Health Home:
• Document all case activity.
• Responsible for an active caseload of 8-12 depending on acuity level.
• Responsible for actively pursuing referrals for the program.
• Develop a comprehensive, client-driven Plan of Health Care.
• Coordinate existing services relevant to the Plan of Care, identifying and securing additional services as appropriate.
• Convene and conduct quarterly meetings to review progress, update POCs, and confirm continuing client eligibility.
• Assist individuals with the maintenance of public benefits e.g., financial, educational, social, and community services.
• Provide Health Home services for adults and children with at least medium acuity needs, including at least two services per month, with at least one of those conducted face to face.
Outreach Case Management/Homeless Prevention
• Conduct outreach to local schools, motels, hotels, and other ‘hot spots’ to identify homeless individuals and families.
• Conduct assessments to determine homeless determination according to HUD.
• Complete individualized plans of care for each individual to work toward stability, including housing stability.
• Conduct assessments to determine eligibility for health homes and/or Pathway of Hope.
• Identify and interact with families and individuals to assess their requirements, find internal and external social services programs that would assist them, assess their most urgent needs, appraise the situation, and listen to the clients’ concerns.
• Attend local COC meetings and CARES-CV-ESG Street outreach meetings on a regular basis.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities.


  • Bachelors Degree in Human/Services Field with a minimum of two years of experience in Social Services Field
    • Experience serving children and families in child welfare, crisis situations, developmental disabilities, behavioral health, primary health care, or social services
    • Relevant experience working with homeless individuals and those living with significant mental health issues
    • Work effectively and knowledgeably across a broad spectrum of cultural, ethnic, and racial communities
    • Knowledge of community resources and counseling/social work practices with high-risk populations.
    • Requires computer proficiency including word processing skills and the ability to provide culturally competent practice
    • Must have valid driver’s license that meets The Salvation Army insurance requirements
    • Must have regular access to a vehicle to provide home visits and outreach services