HELP WANTED – Ice Castles

HELP WANTED – Ice Castles

Full-Time and Part-Time Opportunities Available

At Ice Castles we have fun at our jobs and create lifelong memories for our guests. We depend on our positive, guest-oriented event staff to ensure that every interaction with our guests makes a positive impact and are looking to grow our team. We need outgoing, friendly, motivated individuals who can thrive in a fast-paced, service-oriented environment and who will create magical moments guests will remember for a lifetime.

Ice Castles is coming to Lake George, NY and is looking for positive, hand-working people to join their team. If you’re passionate about creating an awe-inspiring experience for hundreds of thousands of people each year then this is the place for you. Multiple positions available for Build Crew as well as Event Staff, Staff Supervisor, Photography/Merchandise Supervisor, and Safety Officer. Details for positions below.

Build Crew

Description: We grow nearly 10,000 icicles per day that we harvest and sculpt together into an amazing structure. If you are interested in joining our fun and creative team and meet the following qualifications please submit an application; we’d love to have you on our team!

Requirements:

  • At least 16 years old
  • Ability to work outside in the cold
  • Can lift up to 50 pounds
  • Positive Attitude
  • Quick Learner
  • Team Player

 Preferred Qualifications:

  • Construction Experience (Electrical, Plumbing, Landscaping etc.)
  • Experience Using Power Tools

What to Expect:

  • Location: Lake George
  • Full-time and part-time positions available
  • Seasonal: Generally late-October through early- to mid-March
  • On the job training available
  • Starting pay at $15/hour
  • 4 free tickets to the Ice Castle
  •  Bonus of up to $1 per hour worked available for successful completion of the season

Click HERE to apply

 

Assistant Event Manager

The Assistant Event Manager is responsible for assisting the Event Manager with the overall management of the Ice Castles’ event staff including hiring, performance evaluation, scheduling and assigning duties. Works alongside Event Staff and may provide breaks and meal periods. Requires high visibility at Ice Castle and needs to be very accessible to the team to handle issues as they surface.

ESSENTIAL FUNCTIONS

  • Assists the Event Manager in the operations of Ice Castles including all pre-season event set up, day to day event operations during season (box office operations, line and crowd management, parking, merchandise, and opening/closing procedures).
  • Partners with Event Manager to drive event staff recruitment, retention efforts, and training.
  • Under the direction of the Event Manager, may be responsible for scheduling, payroll, other administrative tasks as well as providing feedback on compliance to company policies.
  • Maintains the overall culture to ensure the staff represents and embraces Ice Castles’ culture and goals.
  • Upholds all company policies as outlined in the Standard Operating Procedures and Employee Policy Manual.
  • Works cooperatively with Ice Castles builders who manage the physical structure of the Ice Castles.
  • Oversee the effective application of safety regulations and risk assessment to ensure a safe environment for Ice Castles employees and the public.

The Assistant Event Manager is expected to set a high example of professional behavior, including arriving to work on time, being patient with guests, emphasizing a “safety first” work environment, and displaying a positive attitude.

BASIC QUALIFICATIONS

  • Ability to communicate effectively with all levels, even under pressure
  • Demonstrated ability to develop and lead a team that drives results
  • Proven ability to create a positive work environment
  • Ability to listen to feedback and take constructive action
  • Must have open availability for a flexible work schedule that meets the needs of the business, including evenings, holidays and weekend shifts

HOURS:

  • Part time hours (<20 hrs/week) in early December
  • Full time hours one week before Ice Castles opening through end of the season
  • Must be able to work evenings and weekends

JOB REQUIREMENTS:

  • Required to work outside with various weather conditions
  • May be requested to stand or sit for long periods
  • Must be able to respond to emergency situations
  • Employees must regularly lift and/or move up to 10 pounds

PAY:

  • $18-20/hour
  • Bonus of up to $1 per hour worked available for successful completion of the season

Click HERE to apply

 

Event Staff Supervisor

An Event Staff Supervisor is responsible for making sure all employees are providing an exceptional experience for our guests who visit the Ice Castles. The Supervisor will lead the event staff with support and direction from the Event Manager. They will help with the daily operations of the event, interacting with customers to help problem solve issues,  and ensuring to always provide outstanding guest experience.

ESSENTIAL FUNCTIONS:

  • Supports the Event Manager with hiring, training and management of the Event Staff.
  • Scheduling and managing employees including rotations and breaks.
  • Facilitates inventory management including counting and reporting inventory on a regular basis.
  • Oversee employees to ensure they are staying on task and following Ice Castles rules and regulations.
  • Work well with others, be a team play and set an example to all employees.

HOURS:

  • Full time hours from the end of December through end of the season
  • Must be able to work evenings and weekends

JOB REQUIREMENTS:

  • Required to work outside with various weather conditions
  • Ability to stand for extended periods
  • Must be able to respond to emergency situations
  • Employees must regularly lift and/or move up to 15 pounds

PAY:

  • $17 – 19 per hour
  • Bonus of up to $1 per hour worked available for successful completion of the season

Click HERE to apply

Event Staff

As a member of the Event Staff, you will be the first point of contact for our guests, offering an enthusiastic and friendly welcome, selling and checking tickets as well as supporting the day-to-day operations of the attraction. Other functions may include, working in the gift shop, parking attendant, taking pictures of guests, and other general guest services.

HOURS:

  • Full or part time hours from the end of December through end of the season
  • Must be able to work evenings and weekends
  • Shifts typically are 4-6 hrs in length, but could be 8 hours occasionally.

JOB REQUIREMENTS:

  • Must be able to work outside with various weather conditions
  • Ability to stand for extended periods
  • Must be able to respond to emergency situations
  • Employees must regularly lift and/or move up to 15 pounds

PAY:

  • Starting at $15 per hour
  • On the job training available!
  • Bonus of up to $1 per hour worked available for successful completion of the season

Click HERE to apply

Photography/Merchandise Supervisor

Ice Castles is looking for a high-quality leader to join our team as a Sales Photography Supervisor.

The Sales Photography Supervisor is responsible for leading a team of sales photographers at our Ice Castle souvenir photography station, one of the most unique photography settings you’ve ever seen.

Job duties include the following:

  • Helping hire sales photographers, managing team schedules, and reporting performance numbers and commissions
  • Setting the standard in being friendly and outgoing with guests
  • Setting up and calibrating the studio flash lighting systems, printers, and other photography equipment
  • Motivating the Sales Photography Team to achieve sales goals.
  • Leading the way in selling the product (souvenir portraits) to guests visiting the Ice Castles.

Requirements:

  • Being extremely well organized, and having excellent written and verbal communication skills
  • Have a friendly and very outgoing disposition, with the ability and willingness to approach and communicate with a lot of people that you have never met before.
  • Have a working knowledge of studio flash lighting equipment and an understanding of light metering.
  • Previous management or sales experience is definitely a plus

Pay:

  • Pay starts at $12 per hour
  • Commission and bonuses based on performance

This is largely an outdoor job, which means you will need to dress warmly and be able to maintain a positive attitude and motivate others while working outside for long intervals.

This is a full-time position that may require you to work evenings, weekends, and holidays.

There is also potential to participate in a variety of other projects with our visual media team for those who have a good, basic understanding of video and editing in Adobe Premiere and After Effects.

Click HERE to apply

Safety Officer (EMT-B)

Description:

Ice Castles is looking for positive, hard-working people to help us ensure a safe environment for our guests and staff.  The safety officer will be the main responder to all injury incidents inside the event space.  If you are interested in joining our fun and creative team and you meet the following qualifications please submit an application; we’d love to have you on our team!

Job Requirements:

  • At least 18 years old
  • Ability to work outside in the cold
  • Can lift up to 50 lbs
  • Positive Attitude
  • Quick Learner
  • Team Player
  • EMT – B Qualifications

Hours:

  • Dates of employment for the season can be somewhat flexible but generally are from mid-December through early- to mid-March.

PAY:

  • Starting at $25 per hour
  • Bonus of up to $1 per hour worked available for successful completion of the season

Click HERE to apply